Frequently Asked Questions
Everything you need to know about your Roark order and gear.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the continental US. Express options are available at checkout if you need your gear sooner for your next adventure.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Returns are easy to process through our online portal.
How do I know which size to order?
Each product page features a detailed size guide. Our apparel generally follows a modern tailored fit; if you prefer a looser feel, we recommend sizing up.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
Are your products covered by a warranty?
We stand by the quality of our goods. Roark products are guaranteed against manufacturing defects for one year from the date of purchase.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment payments via Afterpay.